SHIPPING POLICY

​•We ship all orders through the United States Postal Service

•Orders are shipped out within 3-5 business days, usually sooner. We are always working diligently to get your items to you as quickly as possible. 

•When your order is packed for shipping, you will receive a tracking number to the e-mail address you provided.

•You can track your package at www.usps.com

•Orders placed on Friday and the weekends will go out the next week.

•We do not ship on weekends or holidays.

•All shipments include Tracking with Delivery Confirmation. 

•If you do not see your tracking update and have not received your item within 10 days, please contact us and we will investigate the issue immediately.

•If your tracking says your package has been delivered, yet it's nowhere to be found, please contact your local post office or USPS directly to investigate this issue.

•We cannot be held accountable for packages where tracking information states the package has been delivered to the address you provided.

•Also, be sure to check with reception or the office if you live in a building with multiple residents.

•Be sure to check your order information to make sure you entered the correct shipping information.

•If you are missing an item, please check your email to be sure we haven't sent you an email stating an item was flawed or out of stock. If you have not received an email and a refund, please message us to let us know about the missing item. Contact us through email at lillybelles2020@gmail.com Please be sure to include what item is missing and your name or order number.

 

Returns/Exchanges 

•Exchanges are accepted for unworn, unwashed items with ALL tags still attached. Items cannot have an odor.  Exchanged items must be smoke and pet free.

•ALL ITEMS PURCHASED WITH A DISCOUNT CODE, SALE ITEMS, MARKDOWNS, CLEARANCE, WEEKLY SPECIALS, are FINAL SALE. 

•All bralettes, hats, jewelry, and accessories are also FINAL SALE.